Landscaping & Water Features

After-Sales support


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 after sales - Water Features


AFTER-SALES

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WATERMASTER’S trademark is to provide continuous, strong & professional after-sales support. This entails a prompt and effective response as well as a proactive attitude via high-end preventive maintenance.

More than 85% of our clients have entrusted the maintenance of a water feature with WATERMASTER thus ensuring the preservation of its original quality.

Seemingly basic tasks like the removal of scale, dirt, rust, algae or debris build-up, can lead to your water feature losing its charm and causing a lot of fuss when in the hands of non-experts.

Our highly specialized team of engineers and technicians takes care of the water level, type and quality, as well as of the pump maintenance, giving your water feature the kind of treatment that is just right.

ENSURING THE LONGEVITY OF OUR PROJECTS IS A SIGN OF OUR HONESTY TO OUR CLIENTS AND THE PERFECTIONISM REFLECTED IN ALL ASPECTS OF OUR BUSINESS.

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Troubleshooting Maintenance

Our engineers and technicians are always available to assist in troubleshooting, repairing or supplying spare parts to make sure that all systems are running smoothly, that water quality meets the highest standards, and that the potential of the water feature is explored to the maximum.
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preventive Maintenance

The optimum operation of a water feature can be guaranteed through a service agreement for preventive maintenance based on regular basis visits. The goal is to reduce breakdowns and repairs through proactive maintenance as well as the provision of the optimum product to guarantee risk-free operation for existing and potential customers.
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Animation software

WATERMASTER also specializes in the programming of musical water features. Dynamic sequences of water flow synchronized with light & music are proposed to the client using animations, enabling him to customize the show to his individual taste.

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